Get amazing Analytical Insights about your guest likes, dislikes and preferences
Improve your online reputation, identify your guest and improve satisfaction level
RepuSight collects reviews about your hotel from different portals, you can view all reviews in one single dashboard
Every review contains vital information, we drill down to granular level of reviews and extract informations relevant to departments
Get Insights to your competitors and benchmark your performance
Social Media monitoring
Know what your guest are taking about your hotel on social media and respond to them in timely manner
Get real time updates on Guest feedback and identify areas of improvement
Know your Guest when they walk in to your property, surprise them with your services
Engage your guest real time with your hotel offers and discounts
Highlight good reputation about your hotel to the Guest and build trust while engaging them in direct booking
Identify the issues and assign the task to relevant department for tracking progress and resolution
Get instant notification for new reviews posted about your hotel on review sites
Who We Are
What if we told you we know your customers really well? Yes. That’s right. Decades of experience in customer loyalty and reputation management combined with our love for playing with Data and Analytics technologies gives us the cutting edge to develop solutions to read your customers mind.
What We Do
- We illustrate what your customers think about your business based on core data facts - So you can adapt with winning strategies to beat your competition.
- We highlight new revenue opportunities arising from your customer data - So you can market your services addressing new opportunities and gain market share.
- We help build a loyal customer patronage base for you - So repeat business easily translates to revenue, reducing technology costs and increasing the bottom-line.
Get amazing analytical insights to what your customer thinks about your business and preferences so you can adapt to server better – WIN customer forever!
Boost your online rankings and direct bookings by publishing rich Hawkeye reviews on your own site, OTA’s and social media
Onsite surveys are a great way to reach and engage your customers. Get real time results for quick and easy analysis
Identify your guest when they walk into your property, get insights into their needs, preferences and interest